PinnedAnoop GangadharanUtility 4.0 — Activating the Internet of EnergyAs decarbonization, deentralization and digitalization continue to affect the energy industry, DSO’s are taking on new roles and greater…5 min read·Nov 30, 2021----
PinnedAnoop GangadharanLiving on the edge — Customer experience in the Utility 4.0 eraOne direction no more5 min read·Nov 1, 2021----
PinnedAnoop GangadharanGoing to Market — Who’s on your team?Ok so you have a great product, you’ve got more than an MVP based on sound research and you’re ready to go to market. Great, now all we…4 min read·Mar 25, 2021--1--1
PinnedAnoop GangadharanReady for the Omni-channel onslaught ?Savvy consumers are reshaping when, how and why they engage with a brand. Smart devices and social media have made the digital landscape…4 min read·Jan 23, 2019----
Anoop GangadharanBalancing Brand and Bottom-lineIn today’s fast paced world of business and entrepreneurship, it’s easy to get caught up in the numbers game — funnel metrics, performance…3 min read·6 days ago----
Anoop GangadharanCustomers aren’t the only ones who we owe empathy toWhen I started at Hippo CMS (Now Bloomreach) back in 2014, it was the first time that I had seen the use of buyer personas. Up until then…5 min read·Feb 25, 2021----
Anoop GangadharanYou are born to excel …“God is great, kind and benevolent …” I muttered to myself unintelligibly as I sat among the audience. While they were listening to the…4 min read·Jun 16, 2020----
Anoop GangadharanAutomation and robotics in Health CareAutomation and digital transformation have influenced practically every industry today and healthcare is no exception. By embracing…2 min read·Jan 31, 2020----
Anoop GangadharanOmnichannel ArchitecturesWhy rethink the digital experience architecture3 min read·Feb 19, 2019----
Anoop GangadharanDX architecture — Constructing the omnichannel experienceForegone conclusion really : Smart phones, tablets and social media may have opened up a lot of opportunities for consumers and businesses…9 min read·Feb 12, 2019----